Visibility + triggered monitoring + response = Forecourt Security
 The right system that can actively prevent crime on your forecourt requires CCTV to be taken further.
You need CCTV so that any movement on your premises is visible. But you also need a system that can trigger human monitoring if movement occurs. And you need trained personnel who can act on that trigger, respond to the movement and analyse what is happening.
In this way, you can keep out thieves and vandals, but you don’t put off genuine customers, and you do not risk false alarms calling out the police (who may then threaten to withdraw response) or getting you or your representative out of bed at 3am in the morning.
Chubb’s Remote Video Response service
Chubb’s Remote Video Response (RVR) service builds on your CCTV technology to deliver true crime prevention.
A combination of detectors and beams is installed to detect any movement onto your premises. This system and your CCTV cameras are linked by a transmission unit and a standard telephone line to Chubb’s 24 hour, 7 days a week Monitoring Centre.
The RVR service then works as follows:
- Any detected movement triggers a message to be sent to the Monitoring Centre
- Trained and supervised personnel then analyse the situation through CCTV
- Depending on what they see, they may use your tannoy system to address the subjects (this is usually enough to make vandals depart)
- They may converse with bona fide customers over your intercom
- In the event of confirmed trouble, they will alert keyholders or police
- They retain CCTV footage for possible police evidence
The RVR service works like a foolproof, alert, eyes-in-the-back-of-his-head security officer, but at a tiny fraction of the cost. Deployment of the RVR service can also reduce your insurance premium by up to 25%. And it helps your CCTV system to comply with the Data Protection Act.
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